Mục tiêu nghề nghiệp

Kinh nghiệm

• 01/08/2018 - Hiện tại

  Sales Coordinator

  SINGAPORE ZHIMEI PTE LTD / staff

  - Handle customers’ enquiries- Customer Service. - Handle the processing of all orders with accuracy and timeliness. - Liaise with Planning and Production Department to ensure products are completed to meet the required shipment dates. - Liaise with Shipping Department on shipment of goods to customers. - Prepare sales-related documents such as offer sheet, contract, invoice, packing list. - Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. - Responding to complaints from customers and give after-sales support when requested. - Inform clients of unforeseen delays or problems. - Negotiating and dealing with customers about the claims. - Set up and monitor sales processes. - Maintaining close relationship with existing customers. - Preparing the quotations, negotiating the contracts. - Collaborate with other departments to ensure that any issues are handled immediately. - Ensure customer satisfaction by accurately processing order. - Produces reports based on the sales of employees in the sales department - Follow up the payment status of customers. - Other tasks assigned by Head of Department.

• 01/06/2016 - 01/08/2018

  Marketing and Sales Engineer

  BUI NGUYEN TRADING AND SERVICE CO, LTD. / staff

  - Working on the task list from Director. - Doing the report to Director daily. - Preparing, planning and project marketing campaigns. - Take the responsibility for our company advertising on Facebook, website, ... - Find and create the relationship with customers. - Receiving guests, incoming calls and correspondence. - Responding email from customer and supplier. - Negotiating with customers about contract, payment, warranty, shipping. - Do the sale plans for CNC machines and toolings - Maintaining close relationship with existing customers. - Preparing quotations, negotiating contracts. - Follow up project progress and make prompt action to ensure it on schedule, meet customer demands. - Dealing with complaints of clients directly. - Accurately recording and reporting daily sales results to higher level managers. - Translating the document into English or Vietnamese. - Interpreting in the meeting including customers and foreigner engineers. - Other tasks assigned by Head of Department.

Bằng cấp

• 2016

  Cử nhân

  Cử nhân / bachelor

  Office Administration - HOCHIMINH UNIVERSITY OF FOREIGN LANGUAGE AND TECHNOLOGY

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